Campus transportation ops, finally under control.

RideOps replaces radio calls, spreadsheets, and guesswork with a real-time dispatch platform built for university accessibility programs.

Book a DemoSee How It Works
RideOps dispatch dashboard showing live KPI cards, driver schedules, and ride status grid

See examples of what your campus platform could look like

RideOps is an independent vendor. Campus branding shown for demonstration purposes only.

One platform, three apps

Coordinators dispatch from the web. Drivers manage rides on their phone. Riders book in three taps. Everyone stays in sync.

Operations

Real-time dispatch board, ride management, analytics, and staff scheduling.

RideOps dispatch board for operations coordinators

Drivers

Clock in, claim rides, navigate to pickups, and mark completions from any phone.

RideOps driver mobile app showing grace timer

Riders

Book accessible transportation, track your driver, and manage your rides in three taps.

RideOps rider My Rides screen showing active ride status

Your entire operation, one screen

Approve pending rides, monitor driver schedules, and track every status change in real time. No more switching between spreadsheets and group texts.

RideOps dispatch board showing real-time ride assignments and driver statusRideOps ride management table with status filters and searchRideOps ride detail view with full audit trail and status history

Riders book in three taps

A guided wizard walks riders through pickup, dropoff, and scheduling. Real-time status updates and direct driver messaging. No phone calls, no email chains.

Rider booking step 1: choose pickup and dropoff locations

1. Choose pickup & dropoff

Rider booking step 2: pick date and time

2. Pick date & time

Rider booking step 3: confirm ride request

3. Confirm & go

Drivers stay focused, not frustrated

A purpose-built mobile app that keeps it simple.

  • Clock in and out with one tap — shifts sync to the coordinator dashboard instantly

  • See upcoming rides, rider details, and direct contact info

  • Grace period timer tracks no-shows automatically — no paperwork

RideOps driver app showing grace period countdown timer for no-show tracking
RideOps analytics dashboard with customizable widgets showing ride volume and completion rates

Know what's happening before anyone asks

Drag-and-drop widget dashboards with everything from ride volume to driver punctuality. Filter by academic term, compare semesters, and spot trends before your next budget meeting.

  • Ride volume, completion rates, and peak hours
  • Driver leaderboard and shift coverage
  • Filterable by term — Spring, Summer, Fall, Winter

Five analytics views, zero guesswork

Dashboard, Hotspots, Milestones, Attendance, and Reports — each answers a different question your team is already asking.

RideOps analytics dashboard with KPI widgets, charts, and driver leaderboardRideOps hotspot analytics showing top pickup and dropoff locationsRideOps milestones showing driver and rider achievement trackingRideOps attendance analytics showing driver clock-in rates and punctualityRideOps reports view with exportable multi-sheet Excel workbooks

Schedule drivers, track vehicles

Staff & Shifts

Week-view calendar with per-driver color coding. Clock-in status at a glance.

RideOps staff calendar with weekly shift scheduling and color-coded drivers

Fleet Management

Vehicle cards with maintenance tracking, mileage logs, and overdue alerts.

RideOps fleet management showing vehicle cards with maintenance status

Your campus, your brand

Every university gets their own colors, logo, and program name. Same platform underneath — completely different experience on top.

RideOps themed for USC DART program

USC DART

RideOps themed for UCLA BruinAccess program

UCLA BruinAccess

RideOps themed for Stanford ATS program

Stanford ATS

RideOps themed for UCI AnteaterExpress program

UCI AnteaterExpress

Our Story

Born at USC DART

RideOps started at USC, where the DART program — Disabled Access to Road Transportation — moves students with disabilities across campus by golf cart. The program ran on a messy Google Calendar with ride details crammed into event titles, group chats for coordination, and guesswork for scheduling. Rides got missed. Drivers didn't know their schedules until the last minute. Managers couldn't answer basic questions without counting by hand.

The problem wasn't the people — it was the tools.
Accountability, not surveillanceBuilt for universities, not rideshareVisibility without micromanagement
Mazen Abouelela, founder of RideOps, at USC

Meet the Founder

RideOps was founded by Mazen Abouelela, a USC graduate who saw firsthand how campus accessibility programs struggled with outdated tools. What started as a solution for USC's DART program is now a white-label platform built to serve campuses across the United States.

Enterprise-ready from day one

Built with the security and integration standards university IT teams expect.

FERPA Compliant

Bcrypt hashing, server-side sessions, RBAC, parameterized SQL, and audit trails on every ride event.

SSO & Identity

Shibboleth, SAML 2.0, Duo — whatever your IT team runs, we integrate.

API & Webhooks

Connect to budget forecasting, HR platforms, and student information systems. Webhooks fire on every ride lifecycle event.

Campus Isolation

Multi-tenant architecture. Each university's data is completely isolated with zero cross-contamination.

Full Data Export

8-sheet Excel reports, CSV exports for rides, drivers, and riders. Your data, your way.

Real-Time Sync

WebSocket-powered updates. When a driver claims a ride, every screen updates instantly.

Ready to modernize your campus transportation?

RideOps is serving university accessibility programs across California. Book a 20-minute demo to see how it works for your campus.

Book a Demo

Questions? hello@ride-ops.com